Accreditations are the hallmark of trust and professionalism for any letting agency. At Springwell, we understand the importance of holding ourselves to the highest standards in the industry. That's why we've diligently pursued and obtained several prestigious accreditations to ensure that our clients receive the quality service they deserve.

Moreover, our team undergoes regular training and education to stay up-to-date with the latest industry trends and regulations. This dedication to continuous improvement not only benefits our clients but also reflects our unwavering commitment to excellence in all aspects of our business operations.

By choosing Springwell, you can rest assured that you're partnering with a letting agency that holds itself to the highest standards of professionalism, integrity, and customer service.

The PRS: The Property Redress Scheme

The Property Redress Scheme is authorised by the Chartered Trading Standards Institute under the ADR Regulations 2015. As Springwell is a member of this scheme, this means that any complaints from tenants can be resolved by an independent third party who are experts in consumer complaint resolutions.

Our PRS membership number is PRS004908 for our Headingley office and PRS001680 for our Hyde Park office.

ARLA PropertyMark

Springwell is a member of ARLA Propertymark. Propertymark members must publish their client money handling procedures on their website, as well as making copies available to customers upon request.

Propertymark Conduct and Membership rules oblige Springwell to provide the following link to its conduct rules which can be read in full here.

We are obliged to display our certificates –

Propertymark CMP Certificate

Propertymark CMP Security Certificate

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